Employee Job Description
Position: Retention Navigator
Reports to: Program Manager
FLSA status: Exempt
Project STAHR is an innovative, community collaborative project between San Francisco Health Center and CAL-PEP. The project is a client-driven initiative designed to significantly reduce new cases of HIV infection among young transgender persons of color (YTPC) and their sexual partners living in San Francisco (SF) Bay Area and Alameda County.
CAL-PEP is seeking a full time Retention Navigator to provide direct services to people of transgender experience and non-binary individuals. The STAHR Project is a collaborative intervention focused on providing peer-based counseling to address the unique needs of transgender and non-binary individuals, regardless of HIV status, by providing relevant information, support, and skills building for the identification and accomplishment of individualized health care goals related to both gender transition and HIV prevention, care, and treatment. This position reports directly to CAL-PEP’s Program Manager, and will specifically work on the project to advance client health equity through education, outreach, and advocacy at local levels to ensure a safe space to identify and build community.
The Retention Navigator will be performing HIV/AIDS and other STD education and prevention outreach to sex workers, injection drug users, and the sexual partners of these populations, and other high-risk populations in their respective communities. The counselor will assist persons living with HIV in obtaining social services and other resources with the ultimate goal of maintaining clients’ retention in care. The counselor will support and aid clients in identifying social service needs and linking them to supportive services. The counselor will conduct street and provider level outreach and recruitment of HIV positive individuals in Alameda County and San Francisco County. The Counselor will develop and maintain strong collaborations with medical case manager; support groups, community events, providers and clients to identify clients that are in need of support services. HIV prevention services include street outreach, risk reduction small group education/support sessions, community-based mobile health screenings, community forums and other innovative interventions. HIV prevention services target a diverse population, including persons of color, persons who exchange sex, injection and non-injection drug users, youth-at-risk, women-at-risk, MSM, Lesbians, Bisexuals, persons of trans experience, and other diverse populations.
Essential Job Functions:
- Consistent with case management standards of care, perform intakes, assessment of client needs and case management of immediate and long term needs.
- Work with clients to identify primary care needs and assist clients in making connections with health care services and necessary follow-up.
- Advocate on clients’ behalf and refer cases to other community resources when appropriate.
- Assist clients in understanding and applying for public and private benefits.
- Make hospital and home visits; advise and counsel clients diagnosed with HIV/AIDS, their friends, family, and loved ones.
- Attend weekly supervision, and other meetings as assigned.
- Perform other duties as assigned by management.
Knowledge, Skills, and Abilities:
- Certification in pre and post test counseling
- Experience working with people with substance use issues including IV drug users
- Cultural sensitivity with willingness to work with people of diverse ethnic backgrounds
- Knowledge of HIV/AIDS information including basic medical and treatment modalities preferred.
- Skill in working with people of color, demonstrated sensitivity towards women, gay men, lesbians, and transgender populations, the homeless, the undocumented, and the dual diagnosed.
- Knowledge and skill in working with substance using clients (Assessment and intervention experience preferred.)
- Knowledge of office general pratices and procedures.
- Knowledge of written communication formats.
- Ability to maintain confidentiality.
- Flexibility with scheduling.
- Ability to maintain schedules.
Must have knowledge and experience working with high risk populations including; dually diagnosed, HIV+ clients and the homeless populations. Training in substance abuse terminology and the effects of as well as treatment options is a plus. Experience navigating established systems and procedures in Alameda County.
CAL-PEP is an Affirmative Action/Equal Opportunity Employer. We actively seek applications from people living with HIV/AIDS, people of color, women, lesbians, and gay men.
Job Type: Full-time
Salary: From $25.00 per hour
- Employee assistance program
- Health insurance
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: One location
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees so classified. Furthermore, they do not establish a contract for employment and are subject change at the discretion of the Agency.
CAL-PEP’s Mission Statement
CAL-PEP’s overall mission is to provide accessible health education, disease prevention, risk reduction, and support services to people at high risk for HIV/AIDS in a culturally and linguistically appropriate manner. Through these services it is CAL-PEP’s goal to empower African Americans and other disenfranchised people to live healthy and productive lives.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
CAL-PEP is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, and other disabilities, women, gay men, lesbians, transgender and people of color.